Yoma Car Share Membership
Your Yoma Car Share membership is a unique membership that allows you to access vehicles at Yoma Car Share
24/7 from hourly to up to 30 days basis from a Yoma Car Share rental hub. Your membership will allow you to
reserve over the internet either from the Yoma Car Share website or a mobile application that is available
on both the App Store and the Google Play Store to use a Yoma Car Share vehicle for periods from one hour to
30-days. As a membership-based organization, we ask each member to respect not only the vehicle, but also
these terms and conditions and the rights of your fellow members. This agreement and the terms and
conditions below govern all other members as well as your membership and your usage of the cars. By agreeing
to these terms and conditions, you agree to be bound by them and to receive notice of any changes to the
terms and conditions through the posting of notice of such changes on the Yoma Car Share website:
www.yomacarshare.com. Please look through the FAQ section on our website for further details on how the
process works and for any additional requirements which you need to adhere to as a member.
This Contract (Rental Contract) you have entered with Yoma Fleet comprises the rental document for the hire
of the vehicle (Rental Agreement) and these terms and conditions of rental (Terms & Conditions). When we
refer to the Rental Contract, we mean both the Rental Agreement and the Terms & Conditions.
The date of the Rental Contract is the date shown on the Rental Agreement.
Please read the Rental Contract carefully. If there is anything you do not understand, please ask the Rental
staff before signing and/or agreeing to the Rental Contract either on paper or on internet as your signature
and/or agreement is your acknowledgement that you have read and understood the Rental Contract in its
entirety and that you are bound by it. These Terms & Conditions shall be executed in both English and
Burmese. If there is a conflict between the Agreement in its various translations, the Burmese version shall
Accident means an unintended, unforeseen, happening, incident or mishap, which is neither
expected nor designed.
Account Holder means a person or organization that has agreed to these Yoma Car
Share Terms and Conditions and takes full responsibility for the payment of all fees, charges, fines
and costs incurred by all the Drivers linked to their account as set in these Terms & Conditions. An
individual may be both an Account Holder and Driver. An organization is an Account Holder with
authorized Drivers/Users to use the services of Yoma Car Share.
Active Booking means the period between the first tap in and final tap out by the Driver
during the Booking period. Booking Period means the time that the Driver has booked for use of a
Yoma Car Share.
Booking Period means the time that the Driver has booked for use of a Yoma Car Share.
Car refers to a vehicle within the Yoma Car Share fleet that a Yoma Car Share approved Driver
is permitted to drive for the Booking Period.
Credit Card means MasterCard, JCB, and Visa Credit Cards.
Damagemeans any loss or damage to the Vehicle, including that caused by accident, hail, theft
of the Vehicle, towing and salvage fees, assessing fees or loss of use.
Debit Card means JCB/MPU Card, MasterCard or Visa Debit Card.
Driver means a person over 18 years of age who has agreed to these Yoma Car Share Terms and
Conditions and has been accepted by Yoma Car Share as someone that can drive a Yoma Car Share car.
An individual may be both an Account Holder and Driver. A Driver must be authorized by the Account
Holder to be linked to their account if the Account Holder and the Driver are two separate entities.
Drivers and Account Holders are also referred to as Members.
Legal Parking Space is any parking space that is usable by the general public 24/7. Thus, it
excludes parking with the following designations: handicapped, no standing, no stopping, clearways.
Paid/Metered parking is legal whilst the parking fee has been paid.
Off Roadmeans any area that is not a gazette road nor a sealed road nor an unsealed road and
includes but is not limited to unformed roads, fire trails, tracks, river and tidal crossings, creek
beds, beaches, streams, dams, rivers, flood waters, sand, deserts, rocks, fields and paddocks.
Rental Charges means all rental and associated charges plus commercial tax or other taxes and
levies required by law and credit card recovery fees, all shown on the Rental Agreement.
Rental Location means the branch, hub or site from which you hired the Vehicle.
Rental Period means the period shown in the Rental Agreement or as extended by you or us.
Reserved Parking Space means the reserved space in which the Car is parked when not in use by
a Driver. This space can only be used by the designated Yoma Car Share Car for that space.
Start of Rental means the date and time the rental commences at the Rental Location shown
Tap Card means the membership card that Drivers receive which allows them to access a Car
Terms and Conditions means these terms and conditions.
Third Party Loss means the loss or damage to third party property, including other motor
vehicle, and any third-party claim for loss of income or consequential loss.
Underbody Damage means any damage to the underside of the Vehicle and includes, but is not
limited to, all parts of the drive train, chassis, steering, suspension, brakes, exhaust, floor pan
and fuel systems.
Unsealed Road means a road that has been formed and constructed but is not sealed with a
such as tar, bitumen or concrete.
Vehicle means the vehicle described in the Rental Agreement and includes parts,
audio equipment and tools, or any vehicle substituted by us pursuant to the Rental Agreement.
We, Us, Our means Yoma Car Share including Yoma Fleet Limited.
Yoma Car Share/Yoma Fleet means Yoma Fleet Limited, Myanmar Company Registration Number
trading as Yoma Fleet “the owner” on the Rental Agreement.
You, Your means the person, firm, company or organization renting the vehicle or any
shown in the Rental Agreement.
Your Yoma Car Share Account means your credit card, Yoma Fleet charge account, or debit
at the start of the rental for the debiting of charges under the Rental Contract.
- Application to become a Yoma Car Share Account Holder
A person or organization may apply to be accepted as a Yoma Car Share Account Holder by
submitting an application online or on paper.
An application to be a Yoma Car Share Account Holder can only be accepted if:
2.1 the applicant agrees to be bound by these Terms and Conditions;
2.2 the applicant completes all parts of the application form/s that Yoma Car Share
required. Required information includes but is not limited to certain payment method
card information, corporate payment agreement and the driver license information.
The Account Holder must provide Yoma Car Share with correct information when applying to
be an Individual Account Holder (including, without limitation, the Account Holder name,
driver’s license, address, email address, credit card details). For Corporate Account
Holder, it is the responsibility of the corporation to provide Yoma Car Share with the
detail information of all the members under the corporate account including but not
limited to the authorized person(s) for reservation approval/rejection, designated
person(s) for payment, the driver license of the members under the Corporate Account and
incorporation license among others. It is the Account Holder’s responsibility to update
Yoma Car Share with any and all changes to this information during their membership.
Yoma Car Share has the right to authenticate new membership applications. This service
conducts checks of information provided in your application including your driver’s
license, contact details and supplied payment details, and company detail information
for the corporate accounts. By applying to become a Yoma Car share member you are
authorizing us to conduct a check of the details provided in your application.
Yoma Car Share reserves the right to refuse any membership application at our
Application to become a Yoma Car Share Driver
A person may apply to be accepted as a Yoma Car Share Driver by submitting an
application online or on paper.
An application to be a Yoma Car Share Driver can only be accepted if:
2.1 the applicant agrees to be bound by these Terms and Conditions;
2.2 the applicant completes all parts of the application forms that Yoma Car Share deems
The Account Holder/Driver must provide Yoma Car Share with correct information when
applying to be a Driver (including, without limitation, the Driver’s name, address, age
and driving history). It is the Account Holder’s and/or Driver’s responsibility to
update Yoma Car share with any and all changes to this information during their
An Account Holder may have more than one Driver on his or her Yoma Car Share account.
Any additional Driver information must be provided by the Account Holder via the Yoma
Car Share platform. By adding a Driver, the Account Holder gives consent for the Driver
to be billed on their account.
Accessing our cars
Cars can be accessed using the Tap Card provided by Yoma Car Share. All members are
provided with the Tap Card after the registration has been approved. If the Tap Card is
lost in possession of the account holder/driver, the Tap Car can be issued on request.
Drivers must access and exit the Cars using their Tap Card if applicable.
The Tap Card remains the property of Yoma Car Share and must be returned if the account
is cancelled or otherwise ended.
Yoma Car Share's Responsibilities
Yoma Car Share will carry out regular serviceability and cleanliness checks on all Cars.
Yoma Car Share is not liable to an Account Holder or Driver under or in connection with
this Agreement, whether for negligence, breach of contract, misrepresentation or
2.1 Loss or damage incurred by the Account Holder and/or Driver as a result of any
made by a third party;
2.2 Loss of profit, goodwill, business opportunity or anticipated saving suffered by the
Account Holder and/or Driver; or
2.3 Any indirect or consequential loss or damage suffered by the Account Holder or
The Car must only be driven by an authorized Yoma Car Share Driver. Only members are
authorized Yoma Car Share Driver and only members are covered by Yoma Car Share’s damage
Account Holders will be responsible for all damage or loss if they, or their Drivers,
allow a person who is not an authorized Yoma Car Share Driver to drive a Yoma Car Share
The Driver must not use the Car for:
3.1 Hire or reward.
3.2 Any illegal purpose.
3.3 Off-road driving is not permitted on any road or other surface which is not sealed
than a road under repair, or a road notified to you by Yoma Car Share, unless the
vehicle is a Four-Wheel Drive (4WD) vehicle.
3.5 Teaching someone to drive
3.6 Hauling any goods that are incorrectly or inappropriately loaded or for the haulage
which the Car was not designed
3.7 Driving Yoma Car Share vehicle outside the legal territory of the Republic of the
Account Holders and/or Drivers must not sell, rent or dispose of the Car or any of its
parts, or attempt to give anyone any legal rights over the Car.
The Driver must not use the Car when under the influence of drugs and must obey the
legal alcohol limits relevant to the roads and transportation laws in Myanmar.
The Driver must not carry a number of passengers which exceeds the designed seating
capacity of the Car.
The Driver must not carry baggage which would cause the Car to be overloaded.
Towing using a Yoma Car Share vehicle is illegal under Myanmar law.
The Driver must inform Yoma Car Share immediately to the 24/7 call center hotline if
they become aware of any defect or damage to a Car. Internal damage, or car condition,
must also be reported via the hotline number.
The Account Holder may be liable for payment of repairs to a Car in the event of unfair
wear and tear or excessive cleaning being required, or if the Car has been damaged
either inside or outside as a result of use by the Driver.
The Driver must always use the Car in accordance with all applicable laws and
regulations which may be in force at any time.
Yoma Car share reserves the right to immediately suspend and/or terminate the membership
rights of its service to any Account Holder and/or Driver if an Account Holder and/or
Driver contravenes any of these Terms and Conditions. On suspension, any existing
Bookings under the Account Holder and/or Driver may be cancelled by Yoma Car Share at
Making a Booking
A Driver can only book a Car under their name.
A third party cannot book a Car on behalf of an Account Holder or a Driver under any
circumstances. Only a Corporate Account Manager may book a vehicle on behalf of another
driver using the corporate account.
A booking can be made online at any time, or via phone on 09 YOMAFLEET (09 966235338).
A booking confirmation email is sent after an online or phone booking is completed. The
information in this email is what is considered reserved. It is the member’s
responsibility to review every booking confirmation email to ensure they have the
booking they desire.
15 minutes before the reservation time, a deposit of MMK 300,000 plus the trip total
cost shall be pre-authorized for Credit Card users and transacted as a purchase for
Debit Card and WavePay users. At the end of the trip, the balance between the
preauthorized amount or the purchased amount shall be adjusted as a refund or further
deduction based on the trip cost.
Yoma Car Share reserves the right to change the reserved Car for existing bookings,
should Yoma Car Share move another Car to the Reserved Parking Space.
Yoma Car Share cannot guarantee your preferred booking time or Car will be available
prior to booking.
An Account Holder and/or Driver must always book the Car prior to use.
The minimum Booking Period is 60 minutes with 30 minutes incremental increases.
Drivers can use the Car for the Booking Period only.
Account Holders and/or Drivers may make a booking up to 6 months in advance.
Booking may be cancelled at any time prior to the commencement of the rental.
A booking cannot be cancelled once it has commenced, but a rental can be terminated
The Account Holder can cancel his or her reservation up to 3 times per month without any
charge. If the excessive cancellation i.e. more than 3 times in a month is occurred,
Yoma Car Share reserves the right to suspend the membership of the Account Holder and/or
charge a penalty of MMK 10,000 or 10% of the canceled reservation’s estimated invoice
total, whichever is higher.
No cancellation fee is charged to the Corporate Account holder.
The Driver must collect the Car from a Yoma Fleet Rental Hub.
The Driver is responsible for assessing the condition of the Car (both interior and
exterior) at the start of the Booking Period, in addition to checking fuel cards and
fuel level. Failure to immediately notify Yoma Car Share by phone of any previously
unreported damage or an untidy car at the start of a booking, will be deemed your
acceptance of the good working order of the Car at the beginning of the Booking Period.
Thus, anything reported after the booking commences will be considered the Driver’s
responsibility, and the driver will be held liable for any repair or cleaning costs.
Yoma Car Share do not guarantee that the Account Holder shall have the reserved car on
the date of reservation. Yoma Car Share reserve the right to change Car in case of the
fleet availability and request the Account Holder of rate changes depending on the type
of Car being changed in the reservation.
During a Booking Period
Drivers are responsible for the Car, and anything that happens to it, for the entire
Booking Period, not simply the Active Booking period. This responsibility includes
damage which occurs, for which a third party cannot be held responsible, is also the
responsibility of the Driver, as is any excess payable on any damage claim.
During the Booking Period, Drivers must immediately inform Yoma Car Share by phone of
any fault in the Car and must not use the Car whilst it is in an unsafe or unroadworthy
Drivers must make sure they use the correct fuel when refueling the Cars.
Smoking is prohibited in every Car. Pets are prohibited in Cars, unless they are in a
pet carrier. Cleaning for the removal of pet hair will incur a penalty. Strong odor
food/items such as including but not limited to durian, salted dried fish, bamboo
shoots, industrial chemicals among others are also prohibited. Drivers who smoke in the
Car or allow a pet in a car outside of a cage will incur a cleaning fee, charged to the
Drivers must lock the Car when not using it during their Active Booking Period with the
Account Holders are responsible for paying any tolls, fines, fees or charges Drivers may
incur during the Booking Period, including fees for using Highway or any other
applicable toll roads.
Support cannot be offered to Drivers who do not have access to a phone during their
Fuel is included in our rates and Drivers must use the fuel card located in the glove
compartment to refuel. When returning the Car, Drivers must ensure that the fuel tank is
at least 1⁄4 full.
If a Driver uses a Yoma Car share fuel card for any purpose other than refueling a Yoma
Car Share Car, Yoma Car Share will be entitled to terminate that Driver’s membership.
The Account Holder will be liable to refund all money associated with such an incident,
plus any reasonable expenses incurred to recover money.
In the event of a Yoma Car share fuel card being faulty, missing or if there are no
available fuel stations that accept the Yoma Car share fuel cards, the Driver will be
required to pay for the fuel and then seek reimbursement from Yoma Car Share. To obtain
reimbursement, the Driver is required to retain the tax invoice for the fuel and send it
in to Yoma Car Share before the end of the trip/reservation. The amount of the fuel
purchase will be deducted from the Account Holder’s invoice. The Driver is also required
to report the faulty or missing Fuel card to Yoma Car share at 09 YOMAFLEET (09
Accident, damage & theft
If the Driver has an accident, the Driver should not admit fault and should:
1.1 Make the Car secure and inform the police immediately if anyone is injured or there
disagreement as to the facts;
1.2 Note down the car registration, names, addresses and license numbers of any other
1.3 Note down the names and addresses of any witnesses; and
1.4 Call Yoma Car Share immediately on 09 YOMAFLEET (09 966235338)
The Driver must provide all information Yoma Car Share reasonably requests concerning
the accident within 48 hours of any request. Without limiting the foregoing, the Driver
must return to Yoma Car Share a correctly completed vehicle incident report form within
Drivers must provide accurate statements and cooperate with Yoma Car Share in any way as
required by them.
If recovery from a third party cannot be made for damage or loss, the Driver will be
liable for the excess payable.
Any breakdown involving a Car must be reported to Yoma Car Share by phone on 09
YOMAFLEET (09 966235338). Either Yoma Car Share and/or roadside assistance will attend
to the Car. The Driver may be provided with alternative transport.
During the Booking Period, if a problem arises that prevents or limits the use of the
Car or that may compromise people’s safety, Drivers must immediately notify Yoma Car
Share on 09 YOMAFLEET (09 966235338) and park the Car in accordance with road rules and
Yoma Car Share’s instructions.
Parking and traffic offences
Account Holders are liable for all parking and traffic offence penalties that relate to
a Driver’s Booking Period including, but not restricted to, parking tickets, speeding
fines, clamping fines, clearways and impound charges.
In the event that Yoma Car Share receives a parking or traffic offence notice and is
2.1 obliged to provide the relevant authority with the identity of the Driver of the
relevant Car at the time of the offence prior to payment of the offence notice, or
2.2 is able to transfer liability for the offence notice to the Driver of the relevant
at the time of the offence prior to payment of the offence notice, Yoma Car Share will
In the event that Yoma Car Share receives a parking or traffic offence notice and is
unable to transfer liability for the payment of the offence notice to the Driver of the
relevant Car at the time of the offence prior to payment, the Account Holder will be
responsible for the cost of the offence notice.
If a member parks in a commercial car park during an Active Booking Period, the member
is responsible for paying parking fees.
The Driver must return the Car in good condition (internal and external) and in good
working order, with at least 1/4 of a tank of petrol to a Yoma Car Share rental hub, no
later than the end of the Booking Period.
If the Driver returns the Car after the end of the Booking Period, the Account Holder
will incur a late fee in addition to the hourly fees for use of the Cars:
2.1 The Account Holder and/or Driver may extend the Booking Period up to 30 days, at
time it can no longer be extended without a new booking being commenced.
2.2 Extending the rented Car on the Yoma Car Share website or mobile application is
only once and it is the responsibility of the Account Holder/Driver to plan their trip
accordingly, and that Yoma Car Share may request the Account Holder/Driver to make a new
reservation and/or change the type of Car available in the fleet due to the reservation
2.3 For reservation extension, an extension fee 10,000.000K is applied to your rental
charges. If you do not extend the reservation, the late fee of 2,500.00K per 30 minutes
plus rental fees is charged until you return the vehicle.
2.4 We reserve the right to substitute a suitable replacement vehicle at any time to the
2.5 We reserve to charge the Account Holder of the additional deposit when the extension
period is more than 7 days to the current reservation. This additional deposit and any
balance shall be either refunded or charge further depending on the actual trip cost at
the end of the trip.
Drivers must ensure that all doors of the Car are closed before, and locked after,
ending their Booking and before leaving the Car. If the car is left unlocked at the end
of a booking, the Account Holder may be charged the cost of any damage or loss of
property suffered by Yoma Car Share due to the car being left unlocked by the Driver.
If the Car is left in an excessively dirty state that requires a deep clean before
another Driver can use the Car, the Account Holder must pay for the valet. Yoma Car
Share reserves the right to suspend any account holder of its services in case of
excessive uncleanliness to the vehicle.
Drivers must endeavor to ensure that the Car is returned to the designated rental hub at
the end of the Booking Period. If the Driver is forced to park the Car in any other
area, they must notify Yoma Car Share immediately by phone of the exact location of the
car. Drivers must park in a Legal Parking Space and must pay any parking fees in paid
parking spaces during the entire Booking Period. If Yoma Car Share or the Driver
receives a parking infringement notice in respect of the driver parking the Car in an
illegal parking space, the Driver and/or the Account Holder will be liable for the fine.
Drivers must ensure that all functions that use the Car’s lights and accessories are
switched off before ending an Active Booking. If one or more of the functions that use
the Car’s battery is left on, the cost of the rectification may be applied to the
Account Holder at Yoma Car Share’s discretion.
Drivers must return the Car in its original state i.e. there shall be no damages, no
removal of any items in the car including but not limited to car seats, seat belts,
floor mats, spare tyre and accessories and any other items provided by us. Other items
may mean and/or include fire extinguisher, first-aid kid, starter pack with wheel tax,
car license registration, fuel books/cards and any other relevant documents, branding
logo stickers on both exterior and/or interior of the Car among others. Removal of
stated items in this clause can result in paying relevant penalty/fine to Yoma Car
Drivers must check that they have not left any belongings in the Car before leaving the
Car at the end of their Booking Period. The Driver agrees not to hold Yoma Car Share
responsible for any belongings left in the Car. If Yoma Car Share collects lost and
found items on its cleaning schedule, Yoma Car Share will hold items left in the Car for
no longer than thirty days to allow time for collection. After thirty days, all items
will be given to charity.
If a Driver requires access to a Car after the Booking Period to recover belongings left
in the Car, then the Driver can call Yoma Car Share on 09 YOMAFLEET (09 966235338) and
request a remote entry.
If a Driver has a booked Car and keeps the car past the end of the booking time without
notifying Yoma Car Share and does not answer calls from Yoma Car Share, we may consider
the Car stolen and report the Driver to the police. Yoma Car Share reserves the right to
charge the Driver for the entire period they keep the car or until we retrieve the Car.
Yoma Car Share also reserve the right to retrieve the car without notifying the Driver,
dispose of any property left in the car, suspend the Account and immediately process
payment for fines and fees.
The Account Holder indemnifies Yoma Car Share for any claim made by a third party
resulting from Yoma Car Share’s recovery or repossession of the Car.
Current plans and rates information is available on Yoma Car Share’s website. We reserve
the right to change any price on our website or mobile application without notifying to
our account holders.
Account Holders will incur usage charges made by all Drivers on their account including
but not limited to hourly rates, daily rates, and kilometer rates. The hourly rate,
daily rate and a kilometer rate will depend on the Account Holder’s booking period,
usage and the type of vehicle booked.
Rates may change from time to time and the price agreed on the reservation confirmation
is final and is not negotiable. All up to date rates information is available on Yoma
Car Share’s website at www.yomacarshare.com or on the mobile application.
From time to time Yoma Car Share may offer promotional rates. All information on
specials, including eligibility and any special terms and conditions, will be available
on Yoma Car Share’s website at www.yomacarshare. It is the member’s responsibility to be
aware of, and adhere to, any offer conditions.
In case of accidents or loss, the Account Holder and/or Drivers liability is limited to
a non-waiverable excess of USD 300 unless recovery can be made from a third party. In
the event of illegal use, no coverage will apply.
By allowing a person to become a Driver of Yoma Car Share, Yoma Car Share is authorizing
that Driver to drive under Yoma Car Share’s damage cover policy.
No cover is provided for the theft of personal belongings from the Car, nor is any
personal accident cover provided to the driver.
Account Holders are liable to pay the full cost of the damage in case of the followings:
4.1 Damage or Third-Party Loss caused or contributed to by any driver that leaves the
of the accident prior to the attendance of the police or reporting the accident to the
4.2 the full cost of replacing or repairing any accessories supplied by us including,
not limited to child restraints, GPS units, and keys;
4.3 Damage caused by the use of the incorrect fuel type;
4.4 The accident is caused by breaching the traffic rule(s) by the driver and/or the
4.5 The accident is caused by an unauthorize driver(s) or Driver/Account Holder/Member
without a valid driving license.
4.6 The negligence of the driver caused the accident.
4.7 Underbody damages or overhead (roof) damages will not be covered by the damage cover
4.8 Hit-and-run by either the driver/account holder/member or a third party.
4.9 The accident is caused due to over speeding by the Driver/Account Holder/member.
4.10 Unreported accident to Yoma Fleet’s hotline immediately after the cause of the
Irreparable Tire Damage
5.1 In case of irreparable tire damage i.e. the tire can no longer be used for its
purpose by the Account Holder/Driver, Yoma Car Share reserve to charge the responsible
party of the damage. Our policy on Tire is that a new tire must be replaced the current
tire when the current tire reaches the lifespan of 40,000 KM in service. For the tire
damage recharge payable by the Account Holder/Drive in case of irreparable damage, Yoma
Car Share shall fairly calculate the recharge amount based on the lifespan of the tire
and invoice the Account Holder/Driver accordingly.
Account Holders are responsible for the payment of all charges in any way incurred in
connection with their use of the Yoma Car Share service. These charges are payable on
the payment method added linked to the Yoma Car share account, Yoma Fleet Limited bank
accounts and/or the corporate account payable agreement.
When you joined, or before making your first booking, you gave us your debit or credit
card details as your payment method. You must notify us immediately if these details
change. If we cannot authorize your payment card before each rental, you will not be
able to unlock and use the car.
When you give us your payment method card details, you agree to allow us to deduct from
your card all charges that you may have incurred.
We reserve the right to pre-authorize the deposit of MMK 300,000 plus the total trip
cost 15 minutes prior to the start of the reservation time for the Credit Card Account
Holders and transact the deposit and the total trip cost as a purchase transaction for
the Debit Card Holders and WavePay users. Your booking will only be confirmed once this
authorization has been successfully obtained. We will notify you if your payment card is
declined. For Corporate members, the authorized Account Holder must approve or reject
the reservations; no deposit is required in the corporate transactions.
If a payment method card provided by the Account Holder to Yoma Car Share is declined by
the card issuer or bank or WavePay or the corporate account does not make payment after
a specified date on the invoice(s), Yoma Car Share may, at its discretion, suspend or
cancel all Drivers linked to the Account Holder’s account until Yoma Car Share is
satisfied accurate details have been provided and payment has been received by Yoma Car
If a payment method, card or bank account number is declined by the card issuer or bank
or a payment platform, leaving the Account Holder with an outstanding balance, then
access to the Cars will be suspended for all Drivers on that account until full payment
is received by Yoma Car Share. If the Corporate Account Holder does not make the
outstanding payment within the allowed credit days, Yoma Car Share reserves the right to
suspend all Drivers on that corporate account until full payment is received by Yoma Car
If an Account Holder’s outstanding balance remains overdue and unpaid, this may affect
the Account Holder’s ability to rent any Yoma Car Share vehicles in the future from Yoma
Car Share or our related entities.
At the end of every Booking, we will debit your account for the booking and kilometers
charges and any additional, damage cover excess and additional fees if applicable. For
Corporate Account Holder, we will send the invoices that include but not limited to
booking and kilometer charges and additional charges incurred during the booking period.
The Account Holder and Driver’s agreement to these Terms and Conditions shall constitute
authority for Yoma Car Share to compute and charge all monies due against the Account
Holder’s nominated payment method. This includes charges due as a result of theft of, or
damage to, the Car and any fines and court costs for parking and traffic offences.
Failure to make any payments, including but not limited to rental charges, damages,
parking and traffic offences, and any other fees payable, due at Yoma Car Share either
via any payment methods on Yoma Car Share platforms and/or to the Yoma Fleet Limited
bank account within the specified date, the Account Holder(s) agree that Yoma Car Share
reserve the right to publicly announce either in the newspaper and/or on online media
that the Account Holder(s) has failed to make the payment and are required to do so at
the soonest time. With this announcement, the Account Holder(s) agree and understand
that Yoma Car Share can specify the payable amount owed to Yoma Car Share and the
Account Holder(s)’s personal and/or company information, including but not limited to
name(s), date of birth, national identification number, passport number, driver license
number, company registration, and/or Form 2 of the registered company of the Account
Holder(s) to the public in collecting any payable due at Yoma Car Share.
Yoma Car Share shall refund the preauthorized or purchase amount of deposit MMK 300,000
which is to be transacted before the reservation time within 48 hours after the
Driver/Account Holder has returned the car to us, and that the Driver/Account Holder has
cleared any payable with us including but not limited to service charges, parking fees,
penalties and fines. Yoma Car Share reserves the right to hold the Deposit amount until
any disputes between Yoma Car Share and the Driver/Account Holder are resolved.
If you have ended your trip earlier than the reservation time, Yoma Car Share shall
refund the excess amount to you within 48 hours of the your end trip provided that there
are no penalties, fines, services chares, and any other disputes between you and Yoma
The receipt of the refunded amount in your account is solely on your Bank, payment
portal or Card Issuer’s discretion and Yoma Car Share does not bear any liabilities for
the delay in the receiving of the refunded amount.
Your Personal Information and Privacy
You have consented to provide your personal information to us in becoming an Account
Holder/Driver, and that you give us the right to including but not limited to store,
review, check, edit and delete your personal information in our database for you to use
We collect the personal information you provide in the application form and in the
course of your membership to provide you with the Yoma Car Share service. We use your
information to verify who you are, to make sure that you can become a Yoma Car Share
member and to administer our ongoing relationship with you. If you do not provide us
with all the information requested, you will not be able to become a member or use our
Marketing communications: To keep you up-to-date with service developments and special
offers from Yoma Car Share, we will send you regular updates and new offers by email,
text message or by post, depending on the contact details you provide in your
application form. You are given the option to choose not to receive these updates and
offers in the application form, or you can otherwise unsubscribe at any time by emailing
us at email@example.com
We may disclose your personal information to:
4.1 our related companies, including but not limited to companies under the Yoma and FMI
4.2 our third-party service providers, including payment service providers and online
identity verification service providers;
4.3 if you are a Driver but not the Account Holder, the Account Holder.
Yoma Car Share’s primary means of communication is email. Active accounts must permit
Yoma Car Share email communications. Yoma Car Share cannot service members who do not
have a valid email address.
Yoma Car Share also requires a mobile phone number be provided for each Account Holder
and Driver. It may be periodically used for important customer service updates, accounts
or notification of offers. It is advised that members always have a mobile phone whilst
on a booking. Otherwise, Yoma Car Share cannot guarantee car access and the best
standard of service.
It is entirely the member’s responsibility to keep all contact and payment details,
particularly email, debit or credit card and mobile phone number up to date. If an
Account Holder or Driver’s email is returned as a bounced message or the Account Holder
or Driver has unsubscribed from receiving emails from Yoma Car Share, Yoma Car Share is
under no obligation to take steps to update such email addresses. It is the
responsibility of the Corporate Account Holder to update us with the member/Driver
information in the account to us. If the member/Driver leaves the employment of the
Corporate Account Holder, continues using our services without the knowledge of the
Corporate Account Holder, the Corporate Account Holder acknowledges the failure to
update the information to Yoma Car Share and that the Corporate Account Holder agrees to
be responsible of any charges, fines, penalties incurred by the said member/Driver to
Yoma Car Share.
If the Account Holder changes his address, email address, contact number and/or update
the expired driver license, it is the responsibility of the Account Holder to update
such information on Yoma Car Share website/mobile application. The failure to update
such information may result in suspension of the membership until the current and
relevant information has been updated.
The Yoma Car Share Call Center is open 24-hour 7-day a week including Public Holidays
and can be reached at 09966235338. All queries can be dealt with through 24-hour Yoma
Car Share Call Centre.
Termination of Membership
Account Holders can request to terminate their Yoma Car Share account at any time. The
Account Holder must request the cancellation of their account from their Yoma Car Share
member at firstname.lastname@example.org and return the Tap Card if applicable.
Account Holders can terminate any Driver on their Yoma Car Share account at any time.
The Account Holder can request the removal of their Drivers from their Yoma Car Share
member area by informing Yoma Car Share at email@example.com
Yoma Car Share may terminate an Account Holder and/or Driver’s membership immediately if
the Account Holder and/or Driver breaches any of these Terms and Conditions.
If Yoma Car Share terminates a membership, it will not affect Yoma Car Share’s right to
receive any monies owed to it by the Account Holder.
Any monies owed to Yoma Car Share at the time of termination of membership will become
immediately due and payable. By accepting these Terms and Conditions, the Account Holder
grants Yoma Car Share the right to charge against the Account Holder’s nominated payment
method all monies due and payable at the time of termination of membership. This
includes but is not limited to charges due as a result of theft of, or damage to, the
Car and any fines and court costs for parking and traffic offences as described in
On breach of this Agreement, Yoma Car Share may give an Account Holder’s details to
credit reference agencies, Customs & Excise, the Police, debt collectors, or any other
Termination of membership by Yoma Car Share will not affect its accrued rights under the
conditions of this Agreement.
Yoma Car Share reserves the right to amend these Terms and Conditions from time to time as it
sees fit or necessary. Notice of any changes in these Terms & Conditions will be provided to
Account Holders and Drivers with the reservation confirmation email. It is the
responsibility of the Account Holder or User to be self-aware of the terms and conditions,
and that Yoma Car Share is under no obligation to notify the Account Holder or User of the
updated terms and conditions.
Yoma Car Share shall not be liable for either a failure to perform or delay in performing any
of its obligations if performance is delayed, hindered or prevented by force majeure, which
expression shall mean any event beyond the reasonable control of Yoma Car Share.
If any provision of this Agreement is or becomes invalid or unenforceable, the remaining
provisions shall be interpreted in such a way so as to remain in effect.
Governing Law and jurisdiction
This Agreement and all matters arising from or connected with it are governed by and shall be
construed in accordance with Republic of the Union of Myanmar Law. The courts of Republic of
Union of Myanmar have non-exclusive jurisdiction to settle any dispute arising from or connected
with these Terms and Conditions.
Yoma Car Share has the right to assign or novate at its election its rights and obligations
under these Terms & Conditions in favor of a third party. The Account Holder is prohibited
from assigning its rights under these Terms & Conditions without the written consent of Yoma
These terms and conditions are bound between the member/Driver/Account Holder and Yoma Car Share
regardless of the mode of agreement i.e. the member/Driver/Account Holder understands that the
agreement made electronically is as valid as the member/Driver/Account Holder’s signature on